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There are several reasons that sit behind this problem. So, let’s lay out the most common reasons for this case below. These suggested fixes won’t always work, and the first situation needs additional efforts to fix.

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On its official twitter account, Sony suggests a quick fix for this error code:ĭownload the system update to the USB and install it, from this link.Ĭlick on the “Download Update” blue button, go to “Update using a computer”.

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| This error message appears usually in the Safe Mode and has the error code ( SU-41333-4).

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When trying to update PS4 system software via a USB storage device.

Make sure the storage device is FAT or exFAT formatted. On its official twitter account, Sony suggests a quick fix for this error code:Ĭonnect the USB, go to > on the quick menu and then reconnect it. In older versions of PS4 system software, it would come with error code ( CE-37857-0). When you go to the “ Saved Data in System Storage” page and click the option “ Copy to USB Storage Device” this error message shows up.

It appears also when using the external storage device as a backup storage.

| Usually this error message comes with no error code.

When using the external storage device as an extended storage and trying to access it via the “ USB Storage Devices” section.

There are three situations in which Error appears: PS4 Error may occur also if the external hard drive cable is damaged or nonfunctional, or even when the PS4 USB port to which the external HDD is connected is not working. It may only mean that you need to fix system files that became corrupted. If this is the case, it doesn’t imply necessarily a hardware defect. This would cause an electrical short that would impact the way the PS4 system recognizes the USB-connected devices, or it would cause a power surge to the USB storage device. PS4 Error may occur when PS4 or the external storage device is defective due to some sort of physical/logical damage, depending on the situation the external HDD underwent.įor example, when the external hard drive falls down to the floor mistakenly, especially while it’s connected to the PS4 (which makes the case worse).

That’s why it is so annoying and frustrating. That’s it, it happens for no visible reason. The USB storage device would work fine for a long time, then suddenly it stops working and this message appears. Most often, PS4 Error suddenly occurs without any prior sign/warning. Sometimes the situation is worse and this error occurs with any USB storage device connected. but if you connect a flash memory stick to PS4, the system will easily recognize it. In most cases, this error message shows up with the USB storage device used as extended storage. The “ The USB storage device is not connected ” error message indicates that the PS4 system is unable to recognize the USB storage device connected to it. You have to be patient and try everything in order to find your way out.

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So, how to work around PS4 Error ? Is there any viable method you can rely on to resolve that error? Well, don’t panic, every error has its own fix. Additionally, there’re also various methods to fix Error and get PS4 to read the USB storage device again. This error message shows up due to several reasons, not necessarily a defective USB storage device as many may think. In some cases, though there won’t be any code number. Sometimes this error message comes with a code number CE-37857-0 but mostly it’s referred to with code number. One of the most common, yet very annoying PS4 error messages is the one that says: “ The USB storage device is not connected” with error code number.